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This is the fact sheet I would distribute to potential clients looking to purchase a second hand laptop computer, the fact sheet was meant to secure the sale by showing in detail exactly what went into the 2nd hand computers I was selling and what the difference was between a private sale 2nd hand laptop computer or some dodgy guy selling from his backyard and the reconditioned laptop computers that I was selling.
To find out the difference between a 2nd hsnd computer and a professionally restored laptop computer read on...
RECONDITIONED
LAPTOPS
“Our
commitment to quality”
Second hand computers have
their information deleted and are sold 'as is' without any software,
if you turn the laptop on it will go to a blank screen and do
nothing. Virus infections may still lay in wait for the next
unsuspection owner.
Our reconditioning process
is quite detailed and thorough, we endevour to bring the laptops back
to not just new condition, but to better than new. Following is the
process we undertake to make sure our products arrive to you in top
condition and in perfect health
THE
RECONDITIONING PROCESS:
-
Once a complete
'scrub' is finished we then run hardware diagnostic testing that
will display any component weakness/faults, and will reveal any
intermittent faults by stressing
particularly the CPU, RAM, and Hard Drives.
-
Firstly the hardware
is prepared to accept information
-
An
appropriate windows file system is installed, with a
secondary backup partition made on the hard drive to enable easier
data recovery in the case of disaster.
-
Next a legal,
licensed version of Microsoft windows will be installed from the
secondary portion to
save you hunting for that windows disk
every time you make a change to your system. At this stage
windows is a very ugly duckling with only bare video support, no
sound or modem, etc.
-
Correct and up to
date component drivers are installed, this is the basic information
for Windows to control the hardware devices in your system, like
sound, display, modem, networking, etc. Incorrect drivers often can
work but giving strange, random, problems that can cost a fortune
in troubleshooting fees.
-
At this stage
windows is a very basic beast with limited functionality, it has a
basic word processor and calculator, a
basic image program, and outdated internet
programs. Patches and fixes as well as updates are now installed on
the system bringing even windows95 up to date and
thoroughly usable in todays online
environment.
-
Legal office
software, anti-virus, and many other
programs are now added to give the end user a ready to use
system with a full suite of software. Wallpapers, screen savers and
some games are installed to allow your to customise
your computer as soon as you get home, making it truly 'yours'.
-
After the computer is
working as it should be, we then check the casing and exterior and
repair or replace necessary parts, and thoroughly
clean the computer casing and disinfect the keyboard and
mouse, you never know where someone else has had their fingers.
-
Laptops
are presented with a complimentary carry bag and external mouse.
30
day return to base parts and labour
warranty comes standard with every reconditioned or second hand
laptop purchase, extended warranties to 6
months are available.
6
month return to base hardware warranty is standard on all
reconditioned desktop units.
After
sales support service is available at any time during the warranty
for software problems and for any difficulties experienced outside of
warranty.
Installed
Software:
AVG Anti-virus:
powerful and reliable protection for your computer and data.
Open Office: Fully featured offcie software compatible with MS Office
Direct X: Multimedia
enhancements from MS, help your computer run video and sound in
modern applications.
Netscape Navigator:
A alternative deluxe browser, has a great deal of functionality that
MS IE does not support, allows turning off animations and stopping
pop-up windows as well as many more features.
Internet
Explorer and Outlook Express: MS inbuilt standard web browsing
and email software, updated to the latest stable versions.
Windows .cab files:
having
these installed on a
seperate partion allows easy disaster recovery as well as data
backup. Also saves you the hunt for that lost windows CD whenever you
make changes to windows.
ACDSEE Viewer: Image
viewing program that allows you to 'slide show' your pictures and
help organise and store them
Ad Aware: similar
to virus removal software but removes unwanted advertising and
“spy-ware”.
Adobe Acrobat reader:
required to read .pdf files, often found as
manuals or instructions, etc
ICQ:
“i seek u” an instant message program that lets you know when
your friends are online, allows keeping an
address book with the ability to hide, or appear offline
to allow you to work uninterupted
Image Forge: image
editing program, change pictures and photos to suit, remove people,
add captions, etc.
KP Typing Tutor:
an easy to use typing program that ignores visual prettiness in order
to concentrate on the task at hand – a
very useful and functional program that is of use to beginners as
well as more advanced users.
Mail Washer: Checks
your email and allows you to not only block and remove spam
but also to send back a fake message that
your email does not exist, thus removing your from the spam list.
MIRC:
'internet relay chat' a basic and very
popular chat client for internet communication
Quicktime:
a movie player that supports Apple format videos
Tiny Firewall: a
small but highly effective firewall program
to control ingoing and outgoing connections from your computer. Used
properly it can stop unwanted 'hack' attempts and can give warning of
virus infection.
VB Runtime Files:
necessary to run Visual Basic programs, a very common programming
language.
Winrar: similar
to winzip but more powerful, allows
uncompression of most compressed file types, also allows you to read
and modify .iso images.
Winamp:
a
highly configurable music player that plays all types of music files,
includes a graphic equaliser.
Games: over
20 playable games, including a large selection of childrens
educational games
Music:
3
CD's worth of all time greats chosen
from the most popular lists at MP3.com
Screen Savers:
customise
the look and feel of your computer with waterfalls, fireplaces,
spooky graveyards, or make your own
Wallpapers:
a large selection of desktops
from nature scenes to science fiction
All
software supplied is done so legally and with licenses where
required, no pirated (illegal) software is included upon any system.
All software is multiple virus scanned and certified as clean upon
delivery.
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